- The Google IT Support Professional Certificate is delivered on Coursera for a 20 US dollar monthly subscription after a 7-day free trial, and about 1,914 rupees per month in India
- It now contains six courses, including a new AI-assisted job-search course, and most learners finish in under six months at ten hours a week
- The American Council on Education recommends up to 12 college credits for completion.
The Google IT Support Professional Certificate is one of the most popular ways for complete beginners to break into technology without a degree. Designed and taught by Google and delivered online through Coursera, it packages the core skills that entry-level IT support roles demand into a single self-paced program you can finish in a few months.
What Is the Google IT Support Professional Certificate?
The Google IT Support Professional Certificate is an entry-level program created by Google and delivered on Coursera. It teaches core IT skills such as troubleshooting, networking, operating systems, system administration and security, preparing complete beginners for their first IT support role in roughly three to six months of self-paced study.
The program is aimed at people with no prior IT experience and no requirement for a college degree. Through video lessons, hands-on labs and assessments, it builds the practical, real-world abilities employers look for: troubleshooting, customer service, networking, operating systems, system administration and security. On finishing, you earn a shareable certificate from Google that you can add to your CV and LinkedIn profile.
| Detail (2026) | Information |
|---|---|
| Provider | Google, delivered on Coursera |
| Price | USD 20 per month (about INR 1,914 in India) after a 7-day free trial |
| Number of courses | 6 |
| Time to complete | Under 6 months at about 10 hours per week |
| ACE college credit | Up to 12 semester hours recommended |
| Level | Beginner, no degree or experience required |
How Much Does the Google IT Support Certificate Cost?
Google offers the certificate on a Coursera subscription. You get a 7-day free trial, then pay 20 US dollars per month on Google's own page, or about 1,914 rupees per month on Coursera in India. Because it is self-paced, finishing faster lowers the total cost you pay.
Because billing is monthly rather than a fixed course fee, the faster you work through the material, the less you spend overall. Learners who study intensively can complete the certificate in two to three months, while those studying part-time may take the full six months. Financial aid is also available through Coursera for eligible learners who cannot afford the subscription.
Which Courses Are Included in the Certificate?
The certificate now bundles six courses: Technical Support Fundamentals, The Bits and Bytes of Computer Networking, Operating Systems and You, System Administration and IT Infrastructure Services, IT Security: Defense against the Digital Dark Arts, and a newer course, Accelerate Your Job Search with AI, covering resumes and interviews.
The six courses build on each other, taking you from the basics of how computers work through to networking, operating systems, system administration and cybersecurity, before finishing with job-search preparation:
- Technical Support Fundamentals: introduces how computers work and prepares you for the IT support specialist role.
- The Bits and Bytes of Computer Networking: gives a full overview of computer networking, protocols and the cloud.
- Operating Systems and You: Becoming a Power User: teaches you to configure and manage operating systems and hardware.
- System Administration and IT Infrastructure Services: covers managing anything from a single computer to a fleet of machines.
- IT Security: Defense against the Digital Dark Arts: covers security tools, encryption and best practices to protect systems.
- Accelerate Your Job Search with AI: helps you build a resume, prepare for interviews and land an IT role.
How Long Does It Take to Complete the Certificate?
Coursera states most learners finish in less than six months while studying about ten hours a week, and Google lists a three-to-six-month range. The program is completely online and self-paced, so motivated full-time learners can complete all six courses in as little as two to three months.
There is no fixed schedule, deadline or classroom attendance. You move through the videos, readings and hands-on labs at your own pace, which makes the certificate a good fit for working professionals, students and career-changers who need to fit study around other commitments.
Can You Earn College Credit for the Certificate?
Yes. The American Council on Education recommends up to 12 semester hours of college credit for completing the certificate: six credits in Computer Information Systems, three in Cybersecurity Fundamentals and three in Computer Networking. This recommendation runs from October 2025 to September 2028, though each college decides what to accept.
To claim the credit, you complete every course in the certificate and then claim the ACE-endorsed badge through Credly. The recommendation is exactly that, a recommendation: the final decision on how many credits to award, and whether to accept them at all, rests with each individual college or university.
Best Courses After 12thRead →Why Should You Take the Google IT Support Certificate?
It is a beginner-friendly route into tech that needs no degree or prior experience. You gain hands-on skills in troubleshooting, networking, security and system administration, plus an employer-recognised credential and optional college credit. Graduates commonly move into entry-level IT support, help-desk and desktop-support roles across many industries worldwide.
For anyone weighing whether it is worth the time and money, the main advantages are:
- No degree, coding background or IT experience required to enrol.
- Practical, job-ready skills taught by Google and used in real support roles.
- A recognised credential you can add to your CV and LinkedIn.
- An ACE recommendation for up to 12 college credits toward a degree.
- Flexible, fully online and self-paced study with financial aid available.