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Hospitality and Travel

Written by  Rachit Agrawal, MBA

Published on Fri, October 16, 2020 8:02 AM   Updated on Thu, July 22, 2021 10:18 AM   7 mins read

Hospitality Industry essentially includes tending to consumer loyalty and obliging the requirements of guests. This can be tended to by managing issues, for example, housing, luxuries, and travel management. There are three categories into which hospitality can be classified Food and Drink, Accommodation, and Travel & Tourism. It is also one of the Toughest Courses in India.

Food and Drink

Food and drink is a friendly area of hospitality. It is known that the guests should be offered food and drink services during their stay. This is the foundation of accommodation, as the quality and accessibility of such things will frequently affect the general client experience and the hotel’s status. 

Food and drinks can be served in different areas like restaurants that provide larger dining, hotels, and resorts that can include catering services. Larger properties will provide catering to address business lunches, seminars, and similar gatherings that restaurants might not be able to efficiently accommodate.

Bars and bistros are incredible spots to snatch a brisk reward or a quick supper. They have also known for their laid-back social climate, a remarkable distinction when contrasted with numerous in-house cafés. Another area where food and drinks play a prominent role is night clubs. They are an astounding way to acquire extra income.


Facilities inside the hospitality industry essentially include where visitors will stay, too, at the conveniences they are given. From extravagance properties to spending inns and lodgings, every area is planned to suit your discrete needs. Under the accommodation, there are many areas of hospitality. 

  • Bed and Breakfasts
  • Hotels are the most well-known properties in the hospitality sector.
  • Motels known for their feeling of versatile comfort, inns are often utilized by business explorers and the individuals, and those looking to enjoy budget-friendly prices while between two destinations.
  • Hostels are often associated with student travelers and also can be used by anyone who desires a room for the evening.
  • Resorts fall into the high end of the hospitality sector spectrum. Yoga retreats, wellness centers, and properties intended to provide unfettered views of nature all fall into this category. 
  • Serviced Apartments are completely outfitted properties that can be made accessible for both short and long term stays. 

Travel And Tourism

People should be furnished with an ideal way to show up at their destinations. This classification completely incorporates trains, planes, luxury ships, and even vehicle employ administrations. Under the travel and tourism hospitality sector, there are a few areas of work classification.

  • Travel Agents are the intermediaries within the hospitality industry. They are available to assist the customers with the booking holidays and finding the most suitable accommodations.
  • Tour Operators are expert firms in arranging the package holiday deals like family packages.
  • Online Travel Agencies (OTA’s) are a significant part of the hospitality industry because of their Internet presence. OTA’s are extraordinary in addressing online inquiries. There are likewise times when a free enrollment can offer extra advantages.
  • Cruises or luxury ships are regularly matched with inns because of how explorers might utilize ports of debarkation for quite a long time at a time. The end objective is to provide quality property during the client’s stay in different areas. 
  • Car Rental is a huge hospitality sector. To avoid the hectic public transportation, the guests may want to use the rental vehicles.

Top 10 Institutes For Hospitality Management

IHM Pusa

It is also known as IHM Delhi. The admission is done based on the national-level entrance exam named National Council of Hotel Management and Catering Technology Joint Entrance Examination or NCHMCT JEE (also known as NCHM JEE).

IHM Mumbai

IHM Mumbai was established in 1954 “by the All India Women’s Central Food Council under the leadership of Late Smt Lilavati Munshi”. Candidates can apply for admission at IHM Mumbai through NCHMCT JEE Exam if they have cleared their Class 12 with English being a compulsory subject.

IHM Bengaluru

Established in 1969, Institute of Hotel Management (IHM), Bangalore at the time of its introduction the students were offered only short term courses. IHM Bangalore was set up by the Government of India as well as the Government of Karnataka.

Based on the candidate’s rank in NCHMCT JEE, they will be asked to appear for an interview. Also, they are offered admission at colleges accepting NCHMCT JEE scores.

IHM Hyderabad

IHM Hyderabad was established in 1972 as a Food Craft Institute, by the Government of India and Government of Andhra Pradesh jointly. This requires the students to clear the NCHMCT JEE exam for admission.

IHM Chennai

Located in Chennai, was jointly established by the Government of India and the Government of Tamil Nadu in 1963. The institute was established to provide quality education in BSc Hospitality and Hotel Administration, MSc Hotel Administration, and 18 months diploma and craft courses. The hotel management aspirants need to clear the NCHMCT JEE exam to get admission in the institute.

Ecole Hôtelière de Lausanne (EHL)

The university in Switzerland, established in the year 1893 provides the students with excellent facilities and world-class faculty. The institute offers a bachelor’s program, a master’s program, and an executive education program in hospitality management.

Cornell University

Established in the year 1922, located in the USA, the School of Hotel Administration at Cornell University is believed to be one of the first to offer a hospitality management program. This HM school offers programs such as a bachelor of science in hotel administration, master of management in hospitality, M.S., and Ph.D. programs in hospitality.

Hotelschool The Hague

Hotelschool The Hague is an institute in the Netherlands, established in 1929. This HM institute offers a bachelor’s as well as a master’s program in hospitality management. It also offers international fast track programs as well as a summer course in hospitality management.

Oxford Brookes University

Oxford Brookes University was established in 1865 in Oxford, UK. Their international hospitality management program has been recognized all over the world and it is known to be one of the world’s principal providers of management education.

This school offers B.Sc (Hons) in international hospitality management, M.Sc in international hospitality, events and tourism management and M.Sc in international hotel and tourism management.

Blue Mountain International Hotel Management School 

The institute is in Leura, Australia, established in 1991. It offers hospitality programs at its Leura campus which is the hotel management school


✅ What are the advantages of the hospitality industry?

Answer – There are many advantages to the hospitality industry. Hospitality is one of the most secure industries. It promotes good health and a positive mindset, is an adaptable and universal experience. It allows you to hone your emotional intelligence.

✅ What is accommodation in the hospitality industry?

Answer – Accommodation in the hospitality industry gives an area to guests to chill and stay for a short and long time in a particular area. The accommodation provides the facilities to fulfill the customer’s needs that might be needed in the duration of their stay. It includes bed and breakfasts, hotels, motels, resorts, etc. 

What is the hospitality leisure industry?

Answer – The hospitality leisure industry is the area that incorporates a general classification of fields in the service industry, such as housing, food administrations, occasion arrangement, amusement parks, transportation, and other travel industry services. This industry serves guests and customers who usually spend their leisure time, such as short and long vacations.  

✅ Why is hospitality a service industry?

Answer – The service has always been a prominent part of the hospitality industry. Providing the best customer services enables the service provider to build customer relationships. It is the level of assistance provided by the staff of the industry. Customer experience can be improved by the improved customer service provided to them.

✅ Why is human resource management important in the hospitality industry?

Answer – Human resource management is important in hospitality. It is the backbone of the hospitality industry. Being the service industry it requires human labor. The quality of the service provided is purely dependent on the quality of the staff.

About the Author & Expert


Rachit Agrawal

Author • MBA • 20 Years

Rachit believes in the power of education and has studied from the top institutes of IIIT Allahabad, IIM Calcutta, and Francois Rabelias in France. He has worked as Software Developer with Microsoft and Adobe. Post his MBA, he worked with the world's # 1 consulting firm, The Boston Consulting Group across multiple geographies US, South-East Asia and Europe.

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